Although the governance of bodies corporate in New Zealand is often poor, the elected officers need to take their role seriously and ensure they not only act in the best interest of their communities but also take into account the personal circumstances of the owners they represent.

When embarking on a large remedial project with the potential to cause financial and emotional stress for owners, it should be a major objective of the committee to get all owners through to the end of the project as unscathed as possible.

Often the consultants engaged to assist with these projects are one step removed from the issues being faced by the owners so the committee must take it upon themselves to ensure that they factor in the human element when considering the advice they receive. 

The the sad story of an owner which should make us all think about how we approach these situations can be found here.